Refunds & Returns

Refunds and Returns

Salemtown Board Co. will provide goods that are:

-          Of merchantable quality
-          Fit for the purpose you described
-          Match the description given
-          Are free of defects and faults

If the goods sold do not meet these above conditions, we may offer to repair, replace or refund at our discretion. 

Our policy lasts 30 days. If 30 days have gone by since your purchase date, unfortunately we can’t offer you a refund. 

To be eligible for a full return, your item must have arrived damaged or be defective. Please note, you are not obliged to a refund, credit or exchange if you:

-          Changed your mind, no longer want the goods or just don’t like them
-          Found the same or similar goods elsewhere for a cheaper price

If goods are to be returned they must be in as new condition with packaging and tags still attached. When returning goods contact Salemtown Board Co. for instructions on correct return procedures. See below:


Refunds (if applicable)
Please e-mail for return instructions on boards that are defective or arrive damaged. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


Order Cancellations

If notified before goods have been dispatched, Salemtown Board Co. can accommodate order cancellations. If items have been shipped, Salemtown Board Co. reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.


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